Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By creating an account, accessing or using our platform (the "Platform" or "Lizaro"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before proceeding. If you don't accept these Terms, please exit the Platform.

Eligibility Requirements

1. Age: You must be at least 18 years old (or such higher age as required by applicable law) to use our services.
2. Geographic Restrictions: The Platform is only available in jurisdictions where it is not prohibited or restricted. We reserve the right to restrict access based on your location.

Account Registration Rules

1. One-Account-Per-User Policy: Each user may only register one account. Creating multiple accounts is strictly forbidden and will be subject to penalties.
2. Accuracy Obligations: You must provide accurate, complete, and up-to-date information during the registration process.
3. Security Responsibilities: Ensure that your account details (including password) are kept confidential.

Identity Verification and KYC

We may request identification verification for security purposes. This is to prevent fraud and maintain compliance with applicable regulations. You must cooperate with such requests promptly and accurately provide required documentation.

Login Credentials and Password Protection

1. Unique Password: Use a unique, unguessable password that you have not used elsewhere.
2. Security Responsibility: Protect your login credentials from unauthorized access. We are not liable for actions taken using an account accessed without consent.

Restricted Behaviour and Prohibited Activities

Engage in any behavior or activity that:

1. Infringes upon our intellectual property rights;
2. Constitutes fraudulent, deceptive, abusive or harassing behaviour towards other users or our staff;
3. Interferes with the operation of the Platform;
4. Violates applicable laws and regulations.

Multi-Accounting and Fraud Prevention

We may suspend or close your account if we suspect that you are holding multiple accounts under different identities to engage in fraudulent activities.

H8 Bonus and Promotion Rules

1. Optional: Bonuses offered on our Platform are optional, and accepting them implies agreement with these Terms.
2. Wagering Requirements: Before withdrawing funds associated with bonuses, meet the applicable wagering requirements as stated for each offer.
3. Bonus Abuse Prevention: We reserve the right to deny or revoke any bonus if we suspect abuse of promotional offers.

Wagering and Gameplay Conditions

1. Ensure that you fully understand all games' rules before playing them.
2. You play at your own risk, with no guarantee for wins.

Deposits and Withdrawals

We do not currently support deposits or withdrawals in the jurisdiction from which these terms are accessed.

Verification Before Withdrawals

For security purposes, we may require additional identification verification before processing a withdrawal request.

Processing and Review Procedures

Please allow sufficient time for our team to process your requests. We reserve the right to investigate any suspicious activity.

Responsible Gambling Expectations

1. Self-Exclusion: You have the option to self-exclude from playing on our Platform.
2. Reality Checks: We encourage you to set reality checks and utilize responsible gaming tools available through the platform.

Game Fairness and RNG Systems

We use Random Number Generators (RNGs) that are audited by independent third-party testing organizations. This ensures fairness in all games offered on our Platform.

Technical Interruptions or Voided Gameplay

In cases of server errors, network disruptions, software malfunctions, or other technical issues affecting gameplay, we may declare the affected game(s) void and notify players accordingly.

Suspension or Closure of Accounts

We may suspend or close your account for any reason deemed necessary by us. Reasons include (but are not limited to):

1. Failure to comply with these Terms.
2. Infringement on intellectual property rights;
3. Conduct considered detrimental to the well-being of our users, staff, and/or the integrity of the Platform.

Intellectual Property and Platform Ownership

The Platform is owned by Lizaro Ltd. All content, including but not limited to software applications (for mobile and desktop), designs, text, graphics, and all trademarks are protected under applicable laws.

Limitation of Liability

In no event will we be liable for any damages or losses arising out of your use of our Platform, save as provided by law. You acknowledge that the Platform is provided "AS IS" without warranties or guarantees of performance.

Modification of Terms

We reserve the right to modify these Terms at anytime and publish them in a timely manner on this webpage. The effective date will be reflected at the top of each page for 60 days before any changes take effect.

Contact or Support Guidance

Should you have questions regarding our Platform, terms, promotions, or other inquiries; contact us using either email, phone number provided in your account dashboard (for registered users), live chat within our web application.